
FAQs

Frequently asked questions
- 01
Home Health typically involves medical services provided by licensed healthcare professional, like nurses or therapists, in the comfort of a person's home. Home Care, on the other hand, focuses more on non-medical assistance with daily activities, such as bathing, grooming, meal preparations, and companionship, provided by caregivers or certified nursing assistants.
- 02
We accept all major credit cards, debit card and ACH payment.
- 03
Our staff undergoes a through screening process, which includes state and federal background checks with fingerprinting, a 5-year DMV records check, interviews, reference checks and verification of licenses or certifications.
- 04
Home care isn't exclusively for seniors. While it's commonly associated with elder care, home care services can also support individuals of any age who require assistance due to illness, injury, disability, or other circumstances. This could include adults with disabilities, individuals recovering from surgery, or people with chronic illnesses.
- 05
Yes, we have insurance coverage for workers compensation, general & professional liability, sexual abuse, non-owned auto, crime (including third-party theft and property coverage).
- 06
Our office hours are Monday to Friday from 9:00am to 5:30pm. Saturdays and Sundays are by appointment only. However, our care services are available 24/7/365.
- 07
Yes, we have a 8 hour per week minimum (2 days, 4 hours each day).